At LUNÉRAHOME, we aim to provide a secure and transparent billing experience for every customer.

Payment Methods

All orders must be paid in full at the time of purchase. Payments are securely processed through Shopify Payments using the payment methods available at checkout.

Billing Information

Customers are responsible for providing accurate and complete billing information when placing an order. Please review your billing details carefully before completing your purchase.

Order Confirmation

After payment has been successfully processed, you will receive an order confirmation by email. The confirmation will include your order details, billing information, and purchase amount.

Payment Authorization

All payments are subject to authorization by the applicable payment provider. If a payment cannot be authorized, the order may not be completed.

Pricing & Taxes

Product prices are displayed on our website and may be subject to applicable taxes or other charges depending on the customer's location and applicable regulations.

Refunds

If a refund is approved under our Returns & Refund Policy, the refund will be issued to the original payment method used for the purchase. Refunds are processed within 15 days after the returned item is received and inspected.

Billing Questions

If you notice an incorrect charge or have any questions regarding your billing information or payment, please contact our customer support team with your order details.

LUNÉRAHOME reserves the right to correct pricing, billing, or payment errors when necessary.